Exam FAQs

Who is eligible to take the ASHI Membership Exams?

Anyone can take the National Home Inspector Examination (NHIE) or ASHI's Standards and Ethics Examination. These exams are required for individuals to qualify for full ASHI membership. Also, several states require passing the NHIE for licensure. Check with your state regulatory agency to verify existing licensure requirements.

What steps should I take when I am ready to take an exam?

For the National Home Inspector Examination, call toll free 877-543-5222 to make a reservation. Visit www.homeinspectionexam.org for exam information.

For ASHI's Standards and Ethics Examination on line,Click Here or call Promissor toll free at 800-274-8359 for a list of available test centers and to make a reservation. Visit our extensive handbook area for exam information.

Both examinations are administered by Promissor.

For best results when contacting Promissor to make your examination reservation:

Phone lines are open (Eastern time):

Monday through Friday, 8:00 a.m. to 11:00 p.m.
Saturday from 8:00 a.m. to 4:00 p.m.
Sunday from 10:00 a.m. to 4:00 p.m.

Call between Tuesday and Thursday or on weekends, as these days are not as busy and afford you a better opportunity to speak with a Customer Care Representative (CCR) without delay.

Record the name of the Promissor Customer Care Representative with whom you speak.

When making an exam reservation have available the following information:

  1. Your full name, address, social security number, telephone number and date of birth;
  2. the examination date and location of the test center you desire;
  3. the name of the examination(s) (A and/or B) you will be taking; and your score report (if retaking an exam).

You will receive a confirmation number. Write this number down as you will need it to be admitted to the Test Center on examination day.

Telecommunication Devices for the Deaf

Promissor is equipped with TDD (Telecommunication Devices for the Deaf) to assist deaf and hearing impaired candidates. TDD calling is available during all Promissor Customer Care reservation hours listed above through a special toll-free number, 800-274-2617. This number is only for use by individuals with compatible TDD machinery.

How far in advance will I need to schedule my exams?

You may make an appointment to test up to three business days prior to your desired test date. Walk-in testing is NOT available.

How are the exams structured and what information will I be tested on?

The examination series is designed to test the following five specific areas:

  1. technical knowledge in all building trades used in light residential construction;
  2. the ability to observe and recognize systems failures;
  3. familiarity with ASHI Standards of Practice and Code of Ethics;
  4. report writing skills; and
  5. inspection and communication ability.

The exams are administered electronically. Examination questions and answers are presented on a touch sensitive screen. Knowledge of computers and typing is absolutely not required.

There are two examinations required for ASHI membership:

ASHI Standards and Ethics Examination

The ASHI Standards and Ethics Examination tests your knowledge and understanding of the ASHI Standards of Practice and Code of Ethics. One hour is allowed to complete this multiple choice test.

Note that this examination is based on the current Standards effective January 1, 2000

National Home Inspector Examination

The NHIE is administered by the Examination Board of Professional Home Inspectors. For complete information, go to their website at www.homeinspectionexam.org

What is the cost of the exams?

The fee for the ASHI Standards and Ethics Examination is $85.00, and for the National Home Inspector Examination it’s $195.00. A certified check, cashier’s check or money order made payable to "Promissor", is required. Individuals wishing to pay for their exams using a credit card (Visa, Mastercard, American Express, Discover) can do so during the reservation process only. Promissor does not have the capability to accept credit cards at their test centers.

If you have reservations for two examinations in one day AND you wish to pay at the test center, you must bring your payment for each examination in separate cashier’s checks, certified checks or money orders. Cash, personal checks and/or credit cards will NOT be accepted at the test centers.

Promissor has very specific policies on exam changes and cancellations. It is your responsibility to be aware of these policies. Please contact ASHI for a handbook containing all of the policies.

What do I need to bring with me on the day of the exam?

  • Your confirmation number.
  • Examination fee - or separate fees if scheduled for both examinations - in the form of certified check, cashier’s check or money order payable to "Promissor". Cash, personal checks and credit cards will NOT be accepted.
  • Two forms of signature identification, one of which must be photo-bearing, preferably a driver’s license.
  • Your failing report score, if retaking.

If you do not present all of the above items on examination day, you will be denied admission to the test and will be considered absent. You will owe Promissor the full examination fee.

Individuals who arrive late for their examination will forfeit their reservation. Persons excluded from testing because of lateness will be considered absent and will owe Promissor the full examination fee.

How will I learn my exam score?

When you have completed the exam you must alert the test center manager for immediate scoring. The passing score is 500. Individuals who pass will be notified with the word "PASS", those who fail will be given a numeric score and diagnostic information which identifies areas of performance strength and weakness in examination preparation as well as instructions for retaking the exam.

You may request a duplicate score report on the day of the exam by submitting an additional fee of $15. This fee must be made payable to "Promissor". At a later date you may also obtain a copy by submitting a form which can be obtained through ASHI.

If I fail an exam, is there a waiting period before retaking it?

Individuals who fail an exam must wait 30 days before being eligible to retake it. All persons taking a reexamination must pay the original examination fee for each test. There are no limits to the number of times an individual may test.

Notice: neither The American Society of Home Inspectors nor Assessment Systems Inc. discriminates on the basis of age, sex, race, creed, disabling condition, religion, national origin, or any other protected characteristic.