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ASHI Standards and Ethics Examination Handbook

Special examination arrangements and services

ASI certifies that it shall comply with the provisions of the Americans with Disabilities Act (42 USCG Section 12101, et. seq.) and Title VII of the Civil Rights Act, as amended (42 U.S.C. 2000e, et. seq.) in accommodating individuals who, because of a disability, need special arrangements to enable them to take an examination. If you need special arrangements for testing because of a disabling condition, you may ask for special testing services. All examination sites have access for individuals with movement disabilities.

Any individual requesting special testing arrangements due to impaired sensory, manual, speaking skills, or other disability must submit, either by fax (610-617-9303), or mail a written request which includes name, address, and social security number, the test date desired, test location, time of examination, and a description of the special requirements. This request must also include supporting documentation from a physician or other qualified professional reflecting a diagnosis of the condition and an explanation of the need for test aids or modifications.

ASI will provide auxiliary aids and services, except where it may fundamentally alter the examination or results, or result in an undue burden. An appointment for the examination will be scheduled upon submission of all necessary information to ASI.

ASI recommends, due to the unique nature of each request for special arrangements and the types of variables involved with testing (testing frequencies as permitted by each state and individual test center capabilities), that an individual requesting special services do so 15 business days in advance of his or her desired test date. ASI will attempt reasonable accommodations.

ASI will determine the time and place of specially arranged examinations and confirm these arrangements with the individuals directly. All special examination arrangements are subject to Examination Board of Professional Home Inspectors policies.

To make an examination reservation

To make an ASHI Standards and Ethics Examination reservation:

• Call ASI's Customer Care Center toll-free at 800-274-8359
for TDD-compatible only, call 800-274-2617)
• OR complete and fax the Registration Form in the back of this Handbook

The Customer Care Center phone lines are open (Eastern time):

  • Monday-Friday, 8:00 am-11:00 pm
  • Saturday 8:00 am-4:00 pm
  • Sunday 10:00 am-4:00 pm

A Customer Care Representative will help you select the optimal test date and test location for your schedule, provide specific instructions and directions, and answer any questions you may have about testing. It is suggested that you note the name of the Customer Care Representative who assists you.

You must make a reservation to take the ASHI Standards and Ethics Examination. Walk-in testing is not permitted.

Have the following information available when you call to make an examination appointment:

  1. Full name, address, Social Security number, daytime telephone number, and date of birth.
  2. The examination date and location of the test center you prefer.
  3. The name of the examination: ASHI Standards and Ethics Examination.
  4. Your ASHI ID number if you are taking the ASHI S&E EXAM to qualify for Member status.
  5. Your score report if you are re-taking the examination.
  6. Have this handbook with you for reference and clarification.

Your Customer Care Representative will give you a confirmation number. Write this number down. You will need it to be admitted to the test center on examination day.

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